Installation Troubleshooting

Installation Troubleshooting

The following are some of the common problems (and solutions) that may be experienced during installation.

In This Section

ionCube Loader Needs to be Installed

Form Behavior Details

Folder Permissions

Username and Password for the Admin Area

Warning - mysql_pconnect(): Client does not support authentication protocol ...

The Serial Number has not Validated

See Also

Installing Author-it Website Manager

System Requirements

Installing on a Local Web Server Using Apache

Installing on a Local Web Server Using IIS

Installing on an ISPs Webserver

Upgrading to a New Build of Author-it Website Manager

Default File Directory Structure

Working with Users and Passwords

Error Message Notification