Clearing a User's Password

If a User has forgotten their password, you can reset that password to be empty.

To Clear a User's Password:

1. From the main menu, choose Security > User and Group Accounts.... The User and Group Accounts window appears.
2. Go to the Users tab, then choose the User from the drop-down list.
3. Choose Clear Password.

   

4. Choose Apply to clear the password.
5. You can now change the password if required, or you can leave it blank and let the User change it.